4 Key Tips To Make Your Beauty Business Team More Accountable

Beauty Think Tank

Jun 15
4 Key Tips To Make Your Beauty Business Team More Accountable Experts On Air

I get asked all the time by salon and beauty spa owners how they can make their team more accountable. It’s totally understandable because it’s not something we’re taught in the normal career and business journey. It’s a leadership skill rather than a skill that’s innate in our craft as a beautician, hairdresser or therapist.

While I’d love to say there is one secret you need to know to master this, I’d be lying to do so. It’s the small things, lots of small things that you need to take on board. What I can say with absolute confidence though, is that if you do master the art of leading your team, then your chances of business success will increase dramatically. 

In this episode: 

  • Make expectations known. Make xxpectations visible
  • Create a communication rhythm with your team
  • If you don’t have one already, set up a team calendar that everyone can see and have access to.
  • Make sure people walk away with any action items they are accountable for.
  • Everybody likes to ‘do better’, no matter how laid back they might seem about these things. The more you support your team to do better, the better they will become.
  • Once you start to lead your team and make them accountable for the role that they're there to do, you will actually enjoy the business a whole lot more and the financial rewards will absolutely come.

Everybody likes to ‘do better’, no matter how laid back they might seem about these things. The more you support your team to do better, the better they will become.

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