In this episode I chat to Mark Denning, owner and managing director of Fallon Solutions about risks he’s taken over the years, investing in training for staff and networking throughout Australia and across the pond in the US.
Brisbane-based Fallon Solutions provides B2C and B2B trade services to customers in South East Queensland, including electrical, plumbing, air conditioning, carpentry and all that comes with it.
The company employs more than 170 permanent staff, has 100 service vehicles and a pool of talent ready to jump in to help continue its reputation of being the most responsive business in their field.
Since buying the business in 2005, Mark, who has run businesses of $40m through to $150m, has made changes to the business structure that has resulted in an impressive 1500% increase in revenue.
In this episode:
“We’re part of the Service Nation Alliance and CEO Warrior in the US to share ideas and share training. The real learning comes from meeting people over there and asking to visit their shop and see how they do things.” - Mark Denning
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